Warranty policy

Products are covered against manufacturing defects for the warranty period stated on the product page. Coverage follows the manufacturer's terms for that item.

Physical damage, liquid damage, unauthorised repairs, normal wear of cables and batteries beyond their rated cycles, and misuse are outside warranty.

Submit a warranty claim on the Returns & Warranty page with your order number, a description of the fault and photos or video where possible. We confirm next steps by email.

Depending on the manufacturer's assessment, a claim may result in a repair, a replacement or a refund. We tell you which applies before anything is collected.